For a full list of our fees and payments click HERE to see our new fees effective April 15 2019
Fees and payments
Permanent rate - Effective Term two 2019
For all booking and invoicing we use on online system called AimyPlus. This online software has many benefits including your very own Parent Portal where you can:
-Register/ Enrol your child
-Make a booking for your child
-view invoices and make payments
-update your information
-privately view photos we upload of your child enjoying the programme.
This process should only take you about 10 mins and the good news you will never have to fill out another registration / enrollment form with us ever again! Here's what you need to do:
1. Go to the following link address https://neonkids.aimyplus.com/Account/Login
2. Click the purple "New parent, register here" button.
3. Follow the registration process and enrol your child/ren
4. After this has been done, click the dashboard in the Menu Bar at the top of the screen, now you can make a booking :)
5. Click on the "make a booking" button and complete the booking into the desired programme
6. Once completed, your booking is now pending and will be confirmed within 24 hours. Next - enjoy exploring your Parent Portal and finding out all the neat things you can do and see!
If you have any queries - please do not hesitate to call us. We appreciate your patience with us as we switch over to this exciting new paperless system!
WINZ subsidies available. Click here to go to the WINZ website to find out what you are elligible for. You can download a form from the WINZ website or pick one up from your local Work and income office or from us. Already enrolled but need to change a few things? download a change of circumstances form here
Special Discounts:
We offer a Sibling discount for non WINZ families who have two or more children enrolled in care with us. You will receive a 10% discount off your total invoice (not including late fees- conditions apply)
Late fees
A fee of $2.00 per minute will be charged for every minute you are late after your booked session ends. The same fee also applies to children who arrive early for before school care or holiday programme (before 7:30am).
Any child in care must be registered on AimyPlus- no exceptions.
Damages-
Any accidental or intentional damages to Neon Property or building equipment/ furnishings will be billed to Child's Caregiver. if damages exceed $500 use of Neon's liability insurance will be allowed. We understand accidents can happen and if it is a genuine accident with no one at fault then we will waive fees, however if damage is a result of a Child not following instruction/ breaking rules then Parent/ Caregivers will be invoiced.
Cancellations/ Absences
Any cancellation or notice of absence (including illness) is required by 3 days notice, or normal fees will be charged. If a child enrolled in Holiday programme does not attend at all, with no notice, full holiday fee's will be charged. A $20 fee is charged for any changes or cancellations to enrollments less than one week prior to holidays commencement.
If a child is not in attendance and no notice is given by parents, causing us to contact you post 2:30pm then a $10 fee will be charged for inconvenience. All children are accounted for on pick up and any change without notice causes unnecessary stress on our staff; who only want the best for your children.
Payment:
Bills will be sent out weekly for Before and After school care and holidays, by Email. Payment can be made by internet banking, cash or paypal / credit card directly from your online invoice. If you wish to pay by eftpos or Credit Card, a 2% convenience fee is charged for credit card transactions.
credit terms: Our accounts are protected and enforced by central collections. Please note: All accounts are payable by the 20th day of the month following the date of invoice. If an account is not paid within thirty days after the due date, the account may be referred to our debt collection agency and we may charge you a minimum default fee of 25% of the unpaid portion of the price to cover our cost of recovery. The account may also be recorded on a credit information database held by a credit reporting agency.
Any overdue accounts of more than $150 will receive a $10 monthly penalty charge.
Payments by internet banking are to be paid into the following account:
Neon Rototuna:
Neon Kids Programmes
02-0454-0037203-000
Neon Melville:
Neon Kids Programmes
02-0454-0037203-066
Particulars: Childs last name and first initial e.g. Doe J (Jane Doe)
Code: Childs school e.g. Hukanui
Reference: "A/B SC" (after/ Before school care) or "holidays" (holiday programme)
